GIS
You’ll spend a 3-hour session online with an experienced ArcGIS specialist. He or she will help you with a number of issues you encounter in practice and explain advanced design concepts.
Many government organizations and companies are switching to QGIS. Of course, we help customers who aren’t quite there yet.
We assume that you already have access to this U.S.-licensed software package.
Our specialist will also show you how to solve the same problem in QGIS.
In the world of geoinformation, ArcGIS is nothing short of a cornerstone. Whether you’re just starting out or consider yourself an experienced user, there are always moments when you encounter challenges that seem just a bit too complex. That’s where our ArcGIS online support comes in. A full 3-hour session dedicated to you and your specific questions, led by an experienced ArcGIS specialist. It’s not just a course; it’s an opportunity to dive deep into your projects with someone who has the knowledge and patience to truly help you move forward.
ArcGIS opens the door to a world full of geoinformation and geodata, from creating and managing it to sharing and analyzing it. But sometimes the sheer number of possibilities can be overwhelming. Whether you’re working with server components, mobile and desktop applications, or development tools; whether you want to put your data in the cloud with Amazon or Azure, our online support gives you the knowledge and tools to take your work to the next level.
Improve your knowledge of ArcGIS and overcome the challenges you face with this tool. Book your online support and take advantage of the opportunity to work through your specific questions with an experienced specialist during an intensive 1-on-1 coaching session.
After registration, we will contact you to schedule the hours.
Do you have questions about the course content? Or are you unsure whether the course aligns with your learning goals or preferences? Would you prefer an in-house or private course? We’d be happy to help.
Our ArcGIS Online Support is perfect for anyone who already has some knowledge of ArcGIS but is encountering specific questions or problems in practice. Whether you’re struggling to understand GIS concepts or to create, manage, share, and analyze data, our specialist is ready to help you with patience, care, and clear answers. If you’re not yet familiar with this tool, we recommend the ArcGIS basics course.
ArcGIS Online Support is a 3-hour one-on-one session with an experienced ArcGIS specialist from Geo-ICT. During this session, you can discuss your specific questions, issues, or challenges with ArcGIS—ranging from data management and analysis to map visualization or workflow optimization.
This support is intended for users (such as municipalities, water authorities, consulting firms, or individual GIS professionals) who already have some basic knowledge of ArcGIS but encounter challenges or have questions in their day-to-day work. Examples include complex data structures, analyses, visualizations, or migrations. For those new to ArcGIS, we recommend the ArcGIS Fundamentals course!
The content is customized and tailored to your specific needs. Possible topics include: importing and managing geodata, setting up project structures, spatial analysis, map styling and visualization, data validation, migrating from older ArcGIS versions (such as ArcMap) to newer versions (such as ArcGIS Pro), or other challenges within your GIS project.
You’ll schedule a 3-hour online session with Geo-ICT. Using screen sharing, the specialist will work with you directly in your own ArcGIS environment and with your data. You can ask questions, discuss issues, and receive step-by-step guidance or solutions that you can implement right away.
Yes — Online Support is primarily intended for users who already have some basic knowledge or experience with ArcGIS. If you have little to no experience, we recommend taking a basic ArcGIS course first.
Yes—that’s exactly what makes the support so valuable. You can bring your own datasets, projects, or specific cases, so the support is directly relevant to your work.
A half-day session (3 hours, one-on-one support) costs €495. Existing Geo-ICT customers receive a 20% discount, bringing the price down to €400. A half-day session is the minimum purchase.
Yes—you can combine multiple half-day sessions (e.g., a full day or a program spanning several sessions). For two or more half-day sessions, we’ll create a customized proposal based on your specific needs. Please feel free to contact us for more information.
You can request ArcGIS Online Support via this online support page. Enter your details and describe your issue; we will then contact you to discuss everything and schedule a convenient time. If you have any questions first, you can also easily submit a non-binding inquiry via the chat on this page.
If you already have a basic understanding of ArcGIS but are encountering specific or complex challenges in practice (such as data migration, advanced analysis, or project-specific questions), a brief one-on-one session is often more effective and efficient than a generic course. Online Support provides immediate, customized assistance—exactly what you need.
